Last Updated: July 16, 2025
At 2WayRadioHub, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase. Please read this policy carefully to understand how we handle your data.
1. Information We Collect
We may collect the following types of personal information:
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Contact details: such as your name, email address, phone number, and shipping address.
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Order information: including order number, items purchased, and transaction details.
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Device and browsing data: such as IP address, browser type, operating system, referring pages, and time spent on the site.
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Cookies and similar technologies: used to improve site functionality and personalize your experience.
2. How We Use Your Information
We collect and process your personal information for the following purposes:
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To fulfill and deliver your orders;
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To provide order updates, shipping confirmations, and support;
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To improve our website functionality and customer experience;
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To send promotional emails (only with your consent);
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To detect fraud or misuse of our services.
3. SSL Encryption & Payment Security
We use Secure Socket Layer (SSL) encryption to protect all data transmitted through our website, especially on pages where sensitive data like payment information is entered. This ensures your credit card details and personal information remain safe.
4. Information Sharing
We do not sell, rent, or exchange your personal information to third parties. Your information may only be shared in the following cases:
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To comply with applicable laws, regulations, or legal requests;
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To enforce our Terms of Service or protect the rights, safety, or property of 2WayRadioHub or others;
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With trusted third-party service providers who assist in order fulfillment, payment processing, or technical operations (under strict confidentiality agreements);
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With your explicit consent.
5. Use of Cookies
We use cookies and similar technologies to:
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Remember your preferences and settings;
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Understand how visitors interact with our site;
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Provide relevant content and improve your browsing experience.
You may adjust your cookie settings in your browser at any time. However, disabling cookies may affect the functionality of our site.
6. Promotional Offers & Data Collection
We do not offer free gifts or incentives solely to collect your personal information. All promotions are part of legitimate marketing activities tied to a product purchase or voluntary email opt-in.
7. Use of Personal Images & Data for Marketing
We will never use your personal information or images for marketing or advertising purposes without your explicit consent.
8. Children's Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe we have collected such data, please contact us, and we will promptly remove it.
9. Data Retention & Protection
We retain your personal information only as long as necessary to fulfill the purposes described in this policy. We use commercially reasonable security measures to protect your data against unauthorized access, disclosure, or destruction.
10. Changes to This Privacy Policy
We may update this policy periodically to reflect legal or operational changes. When we do, we will revise the "Last Updated" date at the top of this page. Continued use of our website after any changes indicates your acceptance of the new policy.
11. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:
Email: service@2wayradiohub.com
Website: www.2wayradiohub.com