Customer Service

We're here to support you every step of the way. Whether you have questions about our products, orders, or business inquiries, our team is ready to assist you with professionalism and care.

✅ Technical Support

Need help with your 2-way radio from 2WayRadioHub?
Our support team is here to help with:

• Product recommendations

• Radio operation tips

• Troubleshooting and more

✅ Order Inquiries

For faster assistance, please include your Order ID when contacting us about your purchase. This helps us provide a quick and accurate response.

✅ Returns & Replacements

To help us process your request efficiently, please provide:

• Your Order ID

• Relevant proof such as photos or videos to verify the product's condition or issues

✅ Payment Issues

Encountering a problem during checkout with PayPal or a credit card?
No worries — simply reach out to us and we'll resolve it promptly.

✅ Response Time

We aim to respond to all inquiries within 24 hours (Monday to Friday).
You can contact us via email at service@2wayradiohub.com — we're here to help.

✅ Business Inquiries (B2B)

Interested in partnership or wholesale opportunities?
Please reach out to: service@2wayradiohub.com

✅ Contact Details

Email: service@2wayradiohub.com
Phone: +86 188 5976 0635

Office Address:
Room 202, Unit 5, Building 27, Shitatou, Jiangdong Sub-district,
Yiwu, Jinhua, Zhejiang, China

Factory Address:
Photovoltaic Industrial Base, Xiamei,
Nan'an, Quanzhou, Fujian, China

✅ Contact Form

Please fill out the form below — we'll get back to you as soon as possible.