Support

Welcome to the 2WayRadioHub Support section — your central hub for product guidance, platform management, and customer assistance.

Whether you're a new customer looking to set up your device, or a team leader managing large-scale communication, we're here to help you every step of the way.


➤ Help Center

Our Help Center provides quick answers to common questions, including how to:

  • Purchase products based on your needs

  • Register and manage your account

  • Set up and operate your device

  • Troubleshoot common issues

  • Contact customer support

It's the fastest way to find clear solutions and learn how to get the most out of your communication tools.


➤ Platform

Our Platform section is designed for users and administrators who need advanced control over communication networks. Features include:

  • Create and name custom talk groups

  • Add, remove, or manage team members

  • Assign speaking permissions and monitor activity

  • Coordinate communication across teams and departments

Whether you're deploying devices for a logistics company, a security team, or a public service operation, our platform gives you the tools to stay connected and in control — all from a central dashboard.


Need further assistance?
Visit the relevant section above, or contact our support team for personalized help.